Rough Out Split Ear Headstall #1

Row content

100% Satisfaction Guarantee & Lifetime Warranty

We stand behind our work with a 100% satisfaction guaranteeand a lifetime warranty on all of our products.

If your product ever breaks due to craftsmanship or material failure, please contact us as soon as possible. We will repair or replace it free of charge.

This warranty applies to the original purchaser only.

Normal wear, misuse, or alterations made by someone other than us may not be covered, but if you’re unsure — just reach out. We’re always happy to take a look.

Shipping & Processing Times

We do our very best to get all orders shipped within 2–3 business days of being placed.

Because our products are handcrafted and we’re a small operation, there may occasionally be times when processing takes up to 4–5 business days. If that happens, please know we’re still working hard to get your order out as quickly as possible.

Expedited Shipping

We do offer an expedited processing and shipping option to ensure your order gets out as soon as possible and ships via USPS Priority Mail.

If you need an item shipped faster than our expedited option, please contact us before placing your order and we’ll do our best to help.

Once your order ships, you’ll receive a confirmation email with tracking information.

Please note that processing time is separate from shipping time, and carrier delays are outside of our control.

Returns & Exchanges

We are happy to exchange new, unworn belts for a different size.

Belts must be unused and in original condition. You will be responsible for shipping costs for the replacement belt.

Please contact us before sending anything back so we can make sure the exchange goes smoothly.