Shipping Policy

We build your gear to work hard and show up on time. Here's how we ship.

Processing Times

• In-stock items: ship in 2-3 business days.
• Because everything is handcrafted and we're a small operation, processing may occasionally take up to 4-5 business days.
• Made-to-order/custom items: please allow additional production time (we'll email ETA).
• We don't ship on weekends or U.S. holidays.

Rates & Methods (U.S.)

• FREE Standard Shipping: orders $99+ after discounts ship free.
• Standard Shipping (3-7 business days): orders under $99 ship for a flat $9.95.
• Expedited Processing + Shipping (2-3 business days): flat $25, ships via USPS Priority Mail.
• Carriers may include USPS, UPS, or FedEx depending on item size/weight.

Order Updates

• You'll receive a tracking email when your order ships.
• If tracking shows "Delivered" but you can't find it, check with household members/neighbors and contact the carrier. We're happy to help start a trace.

International Shipping

• Rates calculated at checkout. Delivery times vary by destination and customs.
• Duties, taxes, and import fees are the buyer's responsibility.
• Returns from outside the U.S.: buyer covers return shipping.

Shipping Damage

Stuff happens in transit. If your package arrives damaged, email hello@tylershupeleather.com within 7 days with photos of the box and item so we can make it right.

PO Boxes & Rural Addresses

We can ship to PO Boxes via USPS. Rural routes may add a day or two.

Returns & Exchanges

Returns are accepted within 30 days of delivery, and new, unworn belts can be exchanged for a different size with no time limit. See our Return and Refund Policy for full terms, including who pays each shipping charge.